FREQUENTLY ASKED QUESTIONS
Frequently asked questions
When will my order be shipped?
Boxes are amply sized and your items are well-protected to ensure safe arrival.
Do you accept returns?
La Mode Vintage offers one of a kind, rare vintage pieces. In our efforts to continually improve our customer service, we accept returns on some clothing and shoe items. All bags, accessories and some clothing with particular rarity are Final Sales. Please consult the product page of each item for its return policy. Returns are only accepted for items sold within the European Union and U.S.A. Sales in other territories are Final.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) and PayPal through our secure SSL payment portal.
Are the items guaranteed authentic?
Yes! All items at La Mode Vintage are certified authentic.
Is my information private and secure?
Yes! We guarantee confidence in your shopping experience. All personal information remains private and will never be shared with third parties. Credit card information is transmitted via a secure SSL encrypted connection and is not accessible nor stored by La Mode Vintage.
What are your boutique opening hours?
We are open on Friday and Saturday from 11AM to 7PM CET.
Can I make an appointment at your boutique?
Yes! We are available for private appointments. Please get in touch: